Membership Terms and Conditions.
Membership Terms and Conditions.
By signing this agreement you are confirming that you have read, understood and are agreeing to the terms & conditions and cancellation policies outlined below.
Between: You (The Member) and Reform Fitness (The Gym).
1.0 GENERAL
1.1 All contracts must be paid for in advance. Memberships will not be confirmed until payment has been received.
1.2 I understand this membership is personal and cannot be shared.
1.3 I understand there are inherent risks in participating in a program of strenuous exercise. If I sustain or claim to sustain any injury while participating in the program, I acknowledge that The Gym and the coaching team are not responsible - except where the injury was caused by gross negligence or by an intentional act of the coach.
1.4 I will adhere to all instructions given to me by The Gym staff.
1.5 I understand my progress is dependent upon my effort, cooperation, consistency and adherence to the program both inside and outside of the training sessions themselves.
1.5 I understand that opening times are subject to change and will vary from the regular schedule over holiday and bank holiday periods.
1.6 I agree to abide by the Reform Code of Conduct and understand any breach of this may lead to the termination of my contract, at the discretion of The Gym.
2.0 CONTRACT DURATION & RENEWAL
2.1 I understand that by completing payment and agreeing to this contract I commit myself to a minimum contracted term of Monthly, 6 full months or 12 full months (depending on which option is selected). Any initial pro-rated payment before the first full months’ payment, is in addition to, and therefore does not form part of, the 6 or 12 month contract.
2.2 I understand that once I go past the minimum term set out in my contract I will automatically enter a rolling monthly contract, where a 40-day notice period is required for cancellation.
2.3 I understand prices are subject to change on a rolling monthly contract and any price increase will be communicated by email at least 28 days in advance. 6 month and 12 month commitments will not be subject to any price changes for the duration of that contract.
3.0 PAYMENTS
3.1 The Member agrees to pay monthly recurring fees (as appropriate for the selected membership) for every month’s membership at The Gym via recurring card payment through the Stripe payment system.
Note: This contracted membership allows attendance to three Small Group Personal Training sessions per week at The Gym, unused sessions DO NOT carry over from week to week or billing period to billing period.
3.2 I agree to purchase a recurring membership at The Gym as an automatic charge to my credit/debit card every month for a minimum contracted period of Monthly, 6 months or 12 months (as appropriate), which then automatically enters into a rolling monthly contract unless requested to be cancelled by myself with 40 days’ notice.
3.3 I hereby certify that I am the holder of the credit/debit card detailed when signing up to this contract via Stripe.
3.4 I understand that my service will be deactivated if my account becomes more than 28 calendar days late.
4.0 MEMBERSHIP PAUSES
4.1 Membership Pauses are not possible during a monthly contract, or the initial contracted period of 6 or 12 months (as appropriate). Exceptional circumstances will be considered at the discretion of The Gym.
4.2 Once the initial contracted period (6 or 12 months) has expired and a rolling monthly contract has been entered - Membership Pauses are limited to 60 days (2 payments) per calendar year, in 30-60 day increments only.
4.3 All Membership Pause requests require 28 days’ notice before the next scheduled payment date - any requests received later cannot be processed until after the next scheduled payment.
4.4 Upon expiration of any pause period, membership payment will automatically reactivate and resume.
4.5 If you choose to cancel your membership during the pause period you must follow the normal cancellation procedure.
5.0 CANCELLATIONS
5.1 Following the initial minimum contracted term of monthly, 6 or 12 months all membership cancellations are subject to a 40 day notice period - any payments within this 40 day period will be processed as normal and are non-refundable.
Note: You will, of course, be able to continue at the Gym for a month after your final payment has gone through.
5.2 Cancellation of a contract prior to the expiration of the minimum contracted term requires an early termination fee equal to 50% of the remainder of the contract - so choose your contract option appropriately.
5.3 Memberships that are paid in full/upfront are non-refundable.
5.4 These terms are NOT flexible so if you don’t intend to adhere to these terms then please DO NOT sign up.